Delivery & Returns
FREE SHIPPING - HOW DO I GET IT?
- Orders shipping to Europe over £50 receive free shipping.
- Rest of the world: orders over £100 receive free shipping.
WHEN WILL MY ORDER SHIP?
Each bag is handcrafted after you place the order, therefore please allow from 1-2 weeks for your order to be received if you are based in Europe. Please allow up 3-4 weeks if you are based elsewhere.
HOW IS MY ORDER SHIPPED?
All orders are sent 1st class, tracked & signed dispatched from Barcelona, Spain. Tracking information will be provided once your order has been shipped. International orders are sent via regular airmail.
I WANT TO RETURN MY BAG - HOW DO I DO IT?
If for whatever reason you are unsatisfied with your purchase then feel free to return it in its original condition within 28 days. Please email firstname.lastname@example.org to request a refund and further information will be provided. Please note that custom orders cannot be returned. Return postage is at the expense of the buyer.