Delivery & Returns

FREE SHIPPING - HOW DO I GET IT?

• Free Delivery - available if you're ordering for delivery within the UK or Republic of Ireland.
• Europe and further; spend over £100 to receive free shipping.

 

WHEN WILL MY ORDER SHIP?

There is a certain amount of stock made especially for the Christmas season, therefore ready to ship as soon as you place an order, you will receive your item within 8 days if you are based in UK or Ireland.

Please allow from 1-2 weeks for your order to be received if you are based in Europe.

Please allow up 3-4 weeks if you are based elsewhere.

 

HOW IS MY ORDER SHIPPED?

All orders are sent 1st class & tracked via Royal Mail. Tracking information will be provided once your order has been shipped. International orders are sent via regular airmail.

 

I WANT TO RETURN MY BAG - HOW DO I DO IT? 

If for whatever reason you are unsatisfied with your purchase then feel free to return it in its original condition within 28 days. Please email hello@bagsofhope.co.uk to request a refund and further information will be provided. Please note that custom orders cannot be returned. Return postage is at the expense of the buyer.